Frequently Asked Questions

Everything you need to know about color masterbatch — from product basics to ordering, compliance, and shipping.

Color masterbatch is a concentrated pigment mixture dispersed in a carrier resin. It is added to base resin during plastic processing (film extrusion, injection molding, fiber spinning, etc.) to impart color. Typical let-down ratios range from 1% to 5% depending on color depth, opacity requirements, and application. The carrier resin should be compatible with the base polymer to ensure good dispersion and mechanical properties.

Masterbatch offers several advantages over direct pigment use: easier handling and dosing, better dispersion quality, cleaner production environment, and the ability to combine color with functional additives (UV stabilizers, antioxidants, slip agents, etc.) in a single product.

Yes. We offer comprehensive custom color matching services. You can provide us with any of the following:

  • Physical sample: A plastic part, film sample, or color chip
  • Pantone number: We can match to Pantone Matching System (PMS) codes
  • RAL code: European RAL Classic color standard
  • Spectral data: CIE L*a*b* values from your spectrophotometer

Our R&D team will develop a matching formulation within 5–7 working days. We use advanced spectrophotometry to ensure color consistency, with color difference (ΔE) controlled below 1.0. Sample production runs of 25 kg are available for your testing before placing a full order.

The standard MOQ varies by product type:

  • Stock items (standard colors): 500 kg per color
  • Custom color formulations: 1,000 kg per color
  • Trial samples: 25–50 kg for testing (sample rate applies, creditable toward first order)

For established customers with regular orders, lower MOQs may be negotiated. Please contact our sales team to discuss your specific requirements.

Yes. Our food-contact grade masterbatch complies with the following international regulations:

  • FDA 21 CFR Parts 174–178 — U.S. food contact regulations
  • EU 10/2011 — European food contact plastic regulation
  • GB 4806 — China food contact material standard
  • REACH (EC No 1907/2006) — EU chemical registration
  • RoHS — Restriction of hazardous substances

Relevant compliance documentation, including Safety Data Sheets (SDS) and Certificate of Analysis (COA), is available upon request. Third-party test reports from SGS or TÜV can also be provided for specific products.

Production lead time:

  • Standard products: 10–15 working days after order confirmation
  • Custom color matching: additional 5–7 working days for formulation
  • Large orders (>5 tons): may require extended production time, confirmed at order placement

Shipping times (from Changsha, China):

  • Sea freight to Europe: 25–35 days
  • Sea freight to North America: 25–35 days
  • Sea freight to Southeast Asia: 10–15 days
  • Air freight (urgent orders): 5–7 days

We provide tracking information and regular shipment updates. FOB Changsha or CIF destination port terms available.

We offer masterbatch with various carrier resins to ensure compatibility with your base polymer:

  • PET — for BOPET film, polyester fiber
  • PP — for BOPP film, PP injection, PP fiber
  • PE (LDPE/HDPE) — for blown film, cast film, injection
  • PA (Nylon) — for BOPA film, nylon fiber
  • PLA / PBAT / PBS — for biodegradable applications
  • PS / ABS — for injection molding applications

We select the carrier resin based on compatibility with your base polymer and processing method. If you have a specific resin requirement, please let us know.

Color consistency is maintained through a multi-layer quality control system:

  • Computerized color matching: Spectrophotometry using CIE L*a*b* color space
  • Batch-to-batch QC: Color difference (ΔE) monitored and controlled ≤ 1.0
  • Raw material control: Standardized sourcing from approved suppliers with incoming inspection
  • Process monitoring: Automated production lines with real-time temperature and speed control
  • Final testing: Each batch is tested before shipment, with COA provided

For long-term customers, we retain master samples to ensure continuity across repeat orders.

Yes. Our technical team provides comprehensive support:

  • Let-down ratio optimization for your specific application
  • Processing temperature and speed recommendations
  • Troubleshooting for color dispersion issues (streaks, fish eyes, uneven color)
  • Film/product sample analysis and testing
  • On-site technical visits for key accounts
  • Product datasheets and processing guidelines with each shipment

Our engineers have deep expertise in polymer processing and can help you achieve optimal results with our masterbatch. Contact our technical team for assistance.

Standard packaging:

  • 25 kg per moisture-proof polybag
  • 1,000 kg per pallet (40 bags, stretch-wrapped)

Alternative packaging:

  • 500 kg or 1,000 kg FIBC (Flexible Intermediate Bulk Container) bags
  • Custom packaging and private labeling available upon request

All packaging is suitable for export shipping and designed to protect against moisture and contamination during transport.

Yes. We offer free samples of stock products (25 kg) for testing — you only cover shipping costs. For custom color matching, sample production costs apply but can be credited toward your first order.

To request a sample, please provide:

  • Your company name and contact information
  • Desired product and color specifications
  • Your shipping address and courier account number (DHL/FedEx/UPS)

We can also arrange shipping and include the cost in your sample invoice if preferred.

For new customers:

  • 30% T/T (telegraphic transfer) deposit in advance
  • 70% balance before shipment or against copy of Bill of Lading

For established customers:

  • L/C (Letter of Credit) at sight
  • T/T 30 days net
  • D/P (Documents against Payment)

For sample orders only, we also accept Western Union and PayPal. All prices are quoted in USD. Trade terms: FOB Changsha, or CIF/CIF destination port as requested.

Still have questions? We're here to help.

Contact Our Team
💬WhatsApp ✉Email 📋Get Quote